Trucks that are constantly on the move, safe, and deliver maximum uptime and productivity for their owners. This is exactly what Volvo Trucks aims to achieve with its digital and connected services for customers.
Modern heavy-duty trucks are sophisticated vehicles, equipped with advanced software systems comparable to those found in passenger cars. At the heart of this evolution is connectivity. Today, more than one million connected Volvo trucks are on the roads worldwide, able to leverage the full range of the company’s services.
“Thanks to connected services, we can support customers and drivers in many ways—optimizing uptime, reducing energy consumption, and making the entire truck operation more efficient and safer. It’s fantastic that we now have one million connected Volvo trucks on the roads,” says Jan Hjelmgren, SVP Product Management, Volvo Trucks.
A truck is a work tool for transport companies and needs to be on the road to provide value. Our services can truly help achieve this. In the long run, this contributes to the functioning of society as a whole.”
Services with a Clear Purpose
Volvo offers connected services in two main areas: Uptime and Productivity. Uptime services rely on wireless connectivity for functions such as remote monitoring and vehicle diagnostics, as well as predicting potential faults, with the goal of optimizing truck operations and reducing downtime. The wear of key truck components can be monitored, enabling optimized maintenance scheduling and ensuring that the vehicle receives the right care at the right time. Uptime services also include over-the-air software updates, avoiding unnecessary workshop visits.
Productivity services focus on improving customers’ operational performance and reducing costs through fleet management systems and planning tools. They also include solutions that help drivers improve fuel efficiency and road safety, as well as entertainment and comfort features.
Connected Trucks Drive Innovation
Connected trucks also play a significant role in Volvo’s innovation and product development. The data gathered from trucks is analyzed and provides valuable insights into their behavior, ultimately leading to faster product development and innovative new solutions.
“Connectivity is a crucial part of transforming this industry. Through advanced analytics and artificial intelligence, we can analyze large amounts of data and use the insights in our product development. We can create new products and services that benefit our customers, making transport more productive, sustainable, and safe,” says Jan Hjelmgren.
